Chicago Dial Indicator - mechanical and electronic gages
American made precision measuring products since 1932




CDI: Technical Support

Your first line of technical support is the Operation manual, particularly the Troubleshooting section, provided with your indicator.

If you require further assistance, please contact customer service with the following information:

  • As complete a description as possible of what is happening
  • Model and Serial number of your unit
Click here to see the Indicator Calibration Standards (12.0 KB)

Click here for helpful hints from Fundamentals of Dimensional Metrology by Ted Busch of the Wilkie Brothers Foundation (2000.0 KB)

To view the Operation Manual of either the Logic Plus/EMS or the Logic Basic, just click on one of the Links below:

Operation Manuals

LogicTM Plus/EMS Operation Manual (267 KB)

LogicTM Basic Operation Manual (250 KB)

FlexPort Gage Adapter Quick Start Guide

Comparison of existing RS232 cable to new RS232 cable

Technical Support Availability

Technical support is available between 8 AM and 5 PM US Central Time Monday through Friday, by dialing 1-800-344-4243 or, you can email your questions to:engineering@dialindicator.com.

Please use this Diagram for help in descibing your problem over the phone.

CDI LogicTM Series Gage Technical Interface Manual

Our technical interface manual is now available as either an Adobe Acrobat download or as a Microsoft Word file (Word 6.0 and above). Choose your manual below:
Adobe Acrobat File 611 KB

USB drivers for cable part "#G13-0048"

Logic Gage Interface USB Drivers 2.04.16 (zip file)
USB Cable Instruction G13-0048 (Microsoft Word Document)